Hailo Network IP Ltd | Cancellation Policy

Help Center

Cancellation Policy

Last Updated: Nov 25, 2015 03:33PM GMT
For details of the full passenger cancellation policy please visit https://www.hailoapp.com/policies/passengers/cancellation-policy/uk/

Driver penalties:
Drivers are never charged if they cancel a job. But you may be warned if a cancellation occurs in very frequently or it they occur outside of the reasons described in “How and when to cancel a job” section.
Was this answer helpful?