There are three ways you can take payment for a Hailo job, cash, card and card account.
When you get to the destination tap ‘Take Payment’, enter the fare (including any tip) and tap ‘Cash’. Check the amount, tap ‘Confirm’ and then tap ‘Cash Received’ when you have collected the fare.
When you get to the destination tap ‘Take Payment’, enter the meter fare (any auto tip set by the customer will be automatically added) and tap ‘Charge Card Account’. Double check fare, tap confirm and when you see the ‘Payment Accepted’ message, tap OK.
Credit / Debit Card
A customer cannot switch from cash to card payment. If the customer hails with cash, they have to pay with cash.
If the customer books by card but changes their mind and wants to pay cash at the end, you can tap on the cash icon on the payment screen. This is the grey button next to ‘Charge Card Account’.
Watch our Taking Payment video for more info.