Help Center

Payments

  • How and when do I get paid?

    All Hailo jobs completed between Tuesday and Thursday will be paid straight into your bank account the following Monday. All Hailo jobs completed between Friday and Monday will be paid straight into your bank account the following Wednesday. Payment can arrive in your account any time before the end of the day, depending on your particular bank. If you are due a payment from Hailo, a statement will be sent to you at least 24 hours before the the payment is due. The account we pay into will be the one added in the Driver app. To add or change your bank details: Go into Profile---> Bank Details-->Enter your login password

    Nov 25, 2015 02:42PM GMT
  • How much are Scrub fees?

    The Scrub Fees in London are £5. Note a scrub fee is a payment to the driver. We never charge the driver a scrub fee. To find out if you are eligible for a scrub fee please visit: http://gb-lon-driver.support.hailocab.com/customer/portal/articles/2226754-scrub-fees

    Nov 25, 2015 01:59PM GMT